Integration routing conventions

Applicable for AssetMapr 2.8 and above.

Workspace addressing

Each customer account is a workspace. Report and export endpoints are addressed using the workspace short name and not the customer name. Short name will not change even if customer is renamed.

Workspaces currently in use: finance-assets, legacy-main, north-ops, service-desk, field-support.

Report endpoints

Scheduled reports are written into the workspace report path and collected nightly. Report name contains the workspace, report type and run date:

{workspace}/{report_type}-{YYYYMMDD}

Report types presently in use are inventory_export, contract_snapshot, warranty_extract and ticket_summary.

Retention

Reports stay on the reporting host for 90 days. After that the nightly backup picks it up and it is kept separately. Backup path convention is in the migration notes.